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Report on Vulnerabilties

As part of compliance with the Cyber Resilience Act (CRA) and the applicable cybersecurity requirements for products and machinery, we provide a dedicated contact point for reporting potential security vulnerabilities.

The security of our machines, products, and systems is a high priority for us. If you have discovered a potential security vulnerability, please report it using the form below. All reports are carefully assessed and handled in a confidential manner.

Please do not submit sensitive customer data, login credentials, or personal data unless they are strictly necessary for the analysis of the reported vulnerability. Your information will be used exclusively for processing your report and will not be shared with unauthorized third parties.

We appreciate your support in helping us continuously improve the security of our products and systems.

All fields marked with an * are required.

PSIRT

Maximum file size: 50MB

Declaration

What happens after your vulnerability report has been submitted?

  1. Acknowledgement of Receipt
    You will receive confirmation that your report has been received.
  2. Review of the Report
    Our experts will assess the reported vulnerability for reproducibility, potential impact, and severity.
  3. Assessment and Remediation Planning
    If the vulnerability is confirmed, we will assess the associated risk and define appropriate technical and organizational measures to remediate or mitigate it.
  4. Implementation of Remediation Measures
    The identified remediation measures will be implemented and verified based on their assigned priority.
  5. Disclosure and Communication

Where required and appropriate, affected customers will be informed of security-relevant updates, available corrective actions, or recommended mitigation measures.

We welcome responsible disclosures from customers, integrators, and independent security experts that contribute to improving the security of our products and systems.